Customer requests need to be factored into the project, and hence it is necessary to handle them. Product Managers can effectively use custom card types and card walls to manage customer requests.
The number beside each point corresponds to the respectively numbered call-out.
Manage customer requests
- Create a card of the type "Customer Request". Put the "Customer Request" cards in a card wall view (sliced by Business Value, say) to gain perspective on what needs to get done.
Scenarios for Business Analysts / Product Managers
Other Scenarios for
