Just downloaded mingle and installed on my laptop running XP SP2. I hadnt installed MySQL when I first tried, but the installer didnt complain a tiny bit, and it seemed to run all fine, till I hit “Finish”, it failed to load the page.

Starting the service manually didnt work either, it just says—Could not start the MingleServer service on Local Computer – Error 1: Incorrect function.

Tried running MingleServer from commandline, it silently finishes, no messages, no error logs of any sorts.

Then I installed MySQL and reinstalled mingle, no changes. I noticed on the forum some folks had apache running too, didnt think it was required, but what the heck, installed that too and gave it another try. Same old story, no changes.

at this point, I am at a dead end, someone please help out. OR tell me where to look for some troubleshooting info.

thanks,
kumar

Kumar – You do not need MySQL installed to install Mingle. You will need it by the time you start the Mingle configuration screens, and eventually, to run Mingle.

You also do not need Apache to run Mingle, although you could use Apache to front Mingle’s Jetty instance.

The problem about the Incorrect Function is not related to MySQL or Apache at all. Is there anything in either the system logs(windows logs) or alerts that relates to this?

Kumar,

Did you eventually get the installation to work?

I am having exactly the same problem although I’m actually on XPSP3.

hi, brookerrj

I suggest you cleanly uninstall mingle and reboot machine, then reinstall it again.

Unfortunately, I have already tried that (several times) without success.
I ran the Mingle uninstall, deleted the c:/program_files/mingle directory(which was empty), rebooted, and re-installed. Is there anything else I need to do to CLEANLY uninstall.

Hi, brookerrj

Because the “incorrect function” could caused by huge amount of reasons on your windows system. So I guess we could not give a standard answer for it. Here are some stuff I can suggest that may help find out the reason

• Disable all network adapters before start MingleServer service. We have some report that bad configured network adapter can cause “incorrect function” problem. Disable all of adapter should make mingle service using internal loop network interface

• If you login with domain account, try not log into domain.

• Change MingleServer service run under your account instead of LocalSystem. You can change it on the second tab of the service properties dialog.

• Make sure current login user is in the administrators group

• Try turn off firewall if there is any. (Careful about the risk)

• Try another machine ( This may be the final solution :-) )

I tried the first 5 suggestions without success.
I also tried a second machine which exhibited exactly the same problems.
These two machines are both running XP Professional SP3, one is a laptop, the other a tower.

I tried a third system running XP Home and Mingle installed and the server started, but unfortunately this system only has 512MB so is very slow.

Is there not some way to get more debug information out in order to give some kind of clue as to the problem.

I have installed varoius products on both these systems without any problems so there must be something in Mingle that has an issue.

Many thanks