Can anyone help me diagnose the following problem? I’m trying to get Mingle 2.01 to connect to SmarterMail on the same server, but I’ve had no luck for the last hour. ‘Test Settings’ on the email settings page, says, “Sending test message failed. Check your settings and try again.”. The same settings work fine in Outlook.

Thanks for any guidance,
Thomas

The config file…

smtp_settings:
domain: mydomain.com
port: 25
tls: false
address: mail.mydomain.com
user_name: mingle@mydomain.com
password: XXXXXX
site_url: http://mydomain.com:82
sender:
address: mingle@mydomain.com
name: Mingle

The error log…

‘svn’ is not recognized as an internal or external command, operable program or batch file.
Connection refused – Connection refused
file:/C:/Program Files/Mingle-2_0_1/vendor/java/jruby-complete.jar!/net/protocol.rb:206:in `new’
file:/C:/Program Files/Mingle-2_0_1/vendor/java/jruby-complete.jar!/net/protocol.rb:206:in `old_open’
file:/C:/Program Files/Mingle-2_0_1/vendor/java/jruby-complete.jar!/timeout.rb:56:in `timeout’ file:/C:/Program Files/Mingle-2_0_1/vendor/java/jruby-complete.jar!/timeout.rb:76:in `timeout’
file:/C:/Program Files/Mingle-2_0_1/vendor/java/jruby-complete.jar!/net/protocol.rb:206:in `old_open’
file:/C:/Program Files/Mingle-2_0_1/vendor/java/jruby-complete.jar!/net/smtp.rb:393:in `do_start’
C:/Program Files/Mingle-2_0_1/vendor/plugins/action_mailer_tls_plugin/lib/smtp_tls.rb:18:in `start’
C:/Program Files/Mingle-2_0_1/vendor/plugins/action_mailer_tls_plugin/lib/smtp_tls.rb:10:in `start’
C:/Program Files/Mingle-2_0_1/vendor/plugins/action_mailer_tls_plugin/lib/action_mailer_tls.rb:7:in `perform_delivery_smtp’
C:/Program Files/Mingle-2_0_1/vendor/rails/actionmailer/lib/action_mailer/base.rb:451:in `deliver!’
C:/Program Files/Mingle-2_0_1/vendor/rails/actionmailer/lib/action_mailer/base.rb:333:in `method_missing’
C:/Program Files/Mingle-2_0_1/script/send_test_mail:38

Here is the SmarterMail response:

19:29:38 xxx.xxx.xxx.xxx cmd: AUTH PLAIN AHRob21hc0Bmb3JlY2xvc3VyZXRyYWNrZXJzLmNvbQBleWVhbW9uZSE=
19:29:38 xxx.xxx.xxx.xxx rsp: 504 Unrecognized authentication type.

I am having the same issue it looks like. Is there a resolution for this one.

From the log seems like PLAIN text authentication(which by default used by mingle) has been turn off on your smtp server. You may contact your smtp server administrator to get information on what type of authentication it supports.